Privacy Statement

Last updated : Apr 03, 2025

ABOUT US

Bidmatic Inc. (also referred to as “Bidmatic”, “We”, “Our” and “Us”) an outstanding advertising company located in the United States, Delaware, 16192 Coastal Hwy, City of Lewes, County of Sussex, 19958, is the owner of the websites bidmatic.io and its subdomain https://join.bidmatic.io/herovideo/ (also “Our Websites”), and the Services and we are committed to being fully transparent while operating them, as regards our privacy practices.

We provide You with a Header Bidding Management Platform  – a software-as-a-service digital advertising solution for businesses and agencies all over the world, helping to maximize Your revenue on every device and a Hero Video Platform – a comprehensive solution for automatically creating relative videos for each new article, providing them with a new user acquisition channel and additional revenue stream (also the “Services”).  

Bidmatic complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF), the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF) as set forth by the U.S. Department of Commerce Bidmatic has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union in reliance on the EU-U.S. DPF and from the United Kingdom (and Gibraltar) in reliance on the UK Extension to the EU-U.S. DPF.  Bidmatic has certified to the U.S. Department of Commerce that it adheres to the Swiss-U.S. Data Privacy Framework Principles (Swiss-U.S. DPF Principles) with regard to the processing of personal data received from Switzerland in reliance on the Swiss-U.S. DPF.  If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles and/or the Swiss-U.S. DPF Principles, the Principles shall govern.  To learn more about the Data Privacy Framework (DPF) program, and to view our certification, please visit https://www.dataprivacyframework.gov/.

In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF, Bidmatic commits to resolve DPF Principles-related complaints about our collection and use of Your personal information.  EU, and UK, and Swiss individuals with inquiries or complaints regarding our handling of personal data received in reliance on the EU-U.S. DPF, and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF should first contact Bidmatic at:

  • Our headquartered in United States, Delaware, 16192 Costal Hwy, City of Lewes, County of Sussex, 19958
  • our data protection officer via legal@bidmatic.io

The Federal Trade Commission have jurisdiction over Bidmatic’s compliance with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF.


This Privacy Statement is specifically for when You use Our Websites and Services. It doesn’t cover any other websites linked to Our Websites, whether We share those links or if they’re shared by other users. We can’t control how Your data is gathered, stored, or utilized by these other websites, so we recommend checking their privacy statements before giving them any data.

This Privacy Statement is relevant for:

  • Our Websites visitors;
  • Our customers (including their internal users);
  • End-users of Our customers who interact with Our customers on their cookie profiles on advertising platforms,

(jointly referred to as “Users”, “You”, and “Your”).

We respect Your confidentiality rights and is dedicated to safeguarding Your privacy. This Privacy Statement outlines the information we collect, how we utilize it, and how You can update or modify it. You can anticipate receiving notification of:

  • What personally identifiable data of Yours is collected;
  • Who is collecting the data;
  • How the data is used;
  • With whom the data may be shared;
  • What choices do You have regarding the collection, use, and distribution of the data;
  • What kinds of security procedures are in place to protect against the loss, misuse, or alteration of the data under Our control;
  • How You can correct any inaccuracies in the data.

In case You have any additional questions, You can direct them any time to Our data protection team reachable at legal@bidmatic.io.

REPRESENTATION IN THE EEA

We value Your privacy and Your rights as a data subject located in the EEA and have therefore appointed Prighter Group with its local partners as our privacy representative for purposes of Article 27 of GDPR and Your point of contact.

Prigther Group is a representative company that helps with compliance with privacy laws and is on the side of the consumer to protect their rights under the GDPR. Prighter Group gives You an easy way to exercise Your privacy-related rights (e.g. requests to access or erase personal data).

All the necessary information about Prighter Group You can reach out by clicking the link below or on its official website https://prighter.com

If You want to contact us via our representative, Prighter Group, or make use of Your data subject rights, please visit the following website: https://prighter.com/q/12537910958

YOUR PERSONAL DATA

All personal data is processed and stored securely under the EU General Data Protection Regulation (Regulation (EU) 2016/679) (GDPR) and other international legislative acts concerning data protection, including but not limited to US privacy legislation. For more information about the data processing of US residents and all applicable laws therein, please visit Our US Residents Privacy Notice.

We collect personal data based on consent obtained from the Users who have reached eighteen (18) years of age.

We do not collect and/or process sensitive data, which means personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade-union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person’s sex life or sexual orientation.

We guarantee that Your personal data is handled in a lawful, fair, and transparent manner, without infringing upon Your rights. We will only process Your personal data if one of the following conditions is met:

  • You have given consent to the processing of Your personal data for one or more specific purposes;
  • Processing is necessary for the performance of a contract to which You are a party or in order to take steps at Your request prior to entering into a contract;
  • Processing is necessary for compliance with a legal obligation to which We are subject; and/or
  • Processing is necessary for the purposes of the legitimate interests pursued by Us or by a third party, except where such interests are overridden by the fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

We use Your data to provide the best possible Services to You. This includes:

  • Managing and overseeing Your account provision;
  • Providing and managing Your access to Our Websites;
  • Personalizing and tailoring Your experience on Our Websites;
  • Supplying, personalizing, and tailoring the Services for Your benefit;
  • Responding to communications from You (to contact You about Your account and provide customer support, including responding to Your comments and questions);
  • Keeping You informed about the service, features, surveys, newsletters, offers, and events We think You may find useful or which You have requested from Us and/or that You have subscribed to (You may unsubscribe or opt-out at any time by changing Your email preferences link in emails);
  • Selling and marketing the Services;
  • Assessing Your requirements and issues, analyzing patterns, enhancing service features and usability, and gaining a deeper understanding of Our customers and users;
  • Evaluating Your website usage to enhance Your user experience;
  • Verifying Your identity upon logging into Your account.

Bidmatic’s Services utilize the data we gather for advertising intentions, which include:

  • Customizing advertisements;
  • Displaying advertisements;
  • Evaluating the efficiency of advertisements and advertising campaigns;
  • Facilitating standard advertising management;
  • Assessing and reporting on advertising campaigns and forecasting campaign outcomes;
  • Mitigating malicious or deceptive activities;
  • Enhancing our Services;
  • Providing Bidmatic Services and fostering business partnerships.

We do not collect personal data when You visit Our Websites unless You sign-up for a service, place an order, register, complete a survey, or subscribe to the newsletter. When You visit Our Websites, We also may collect certain data by automatic means that may include Your IP address; Your web browser type and version; Your operating system; a list of URLs starting with a referring site, Your activity on Our Site, and the site You exit to. In some cases, the collection of data may be a statutory or contractual requirement, and We will be limited in the Services We can provide You without Your consent for Us to be able to use such data.

When You sign-up for a service, We will ask You for the following personal data: name, surname, Your company, billing address and details, skype contact, and e-mail address. We may use Your personal data to contact You for account purposes.

When You register an account or place an order (upgrade to a paid version of the software provided within Our Services), We will ask You for the following personal data:  name, surname, e-mail, billing address, mailing address, job title, company, phone number, skype contact and banking details. This data is requested to verify Your identity. This data is transmitted via a secure encrypted server using Transport Layer Security (TLS) encryption, more commonly known as HTTPS, the approved industry standard (see Security section below). We may use Your personal data to contact You for account purposes.

When You submit feedback or questions via e-mail or contact Us for information about Our Websites, We will request Your name, company, messenger contact, and e-mail address. We use this data solely to respond to Your inquiries.

When You subscribe to a newsletter, We will request Your name and email address. We use this data to provide You with the news and information according to Your subscription. You can revoke Your consent to receive a newsletter at any time and Your subscription will be canceled.

All performance statistics and data are kept private and any personally identifiable data is not released to any of Our partners without Your permission. Occasionally, We may reference Our own statistics, but the data will be an aggregate of Our whole client base, without any party’s identification provided.

With Your permission and/or where permitted by law, We may also use Your data for marketing purposes which may include contacting You by email with information, news, and offers on Our Services. We will not, however, send You any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect Your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003, as amended in 2004, 2011 and 2015.

Below, Bidmatic describes more detailed information about the types of pseudonymous data we process via providing our Services:

  • Location. In accordance with Your device permissions, we may also receive information about the precise location of Your device but only if our clients pass it to us. Precise location may be deemed as sensitive personal information in some jurisdictions;
  • Age range, gender;
  • User-agent or such device information (Demographic information); frequency of identifiers visiting and viewing with respect to advertising (Behavioral data);
  • Bidmatic Personnel data such ascontact details (name, email, telephone) and professional details (role).

 Pseudonymous user data which we receive from our partners are the following:

  • Location data. In accordance with Your device permissions, we may also receive information about the precise location of Your device but only if our clients pass it to us. Precise location may be deemed as sensitive personal information in some jurisdictions;
  • Age, range, gender;
  • Identifiers: cookie and mobile Ad identifiers (such as IDFA, ADID, GPID etc.,); IP address, data that could be used for fingerprinting, latitude and longitude;
  • Demographic information: location, age range, gender, other Publisher-specified demographics (tied to an identifier); User-agent or such device information;
  • Behavioral data: frequency of identifiers visiting and viewing Publisher Sites and viewing and taking actions with respect to advertising.
  • Client’s Personnel such as contact details (name, email, telephone) and professional and business details (role and billing address).

The Services we provide collect data in the following way:

  • From Publishers passing us information so that we can help them monetize ad inventory space on their properties;
  • Using cookies and/or pixels;
  • From our clients and customers uploading data onto our Services;
  • From clients and partners using our technology to gather data;
  • Through the displaying ads process.

To provide to you one of our Services, namely Hero Video Platform, we use Youtube API Services. Please, read Google Privacy Policy accessible at http://www.google.com/policies/privacy to get more information how data is being collected and processing. Be sure that Bidmatic do not and will not attempt to obtain, proxy, request, collect, modify, cache, store, or use any information that you as a user provides or that YouTube displays to the user during authentication processes, including YouTube user account login credentials like usernames and passwords.

Bidmatic may access or use authorized data. However, you are provided full control over your data, including the ability to revoke access at any time. You can manage and withdraw the Bidmatic’s access to their data by navigating to their Google security settings page at https://security.google.com/settings/. Additionally, we inform you about complying with all applicable data deletion procedures, ensuring that any API Data related to you as a user that was accessed or stored pursuant to such consent  is promptly removed upon request or when access is revoked.

Bidmatic discloses depersonalized data that is collected to:

  • SSP side partners facilitate publishers in offering advertising inventory within their Publishers Properties for SSP side partners to bid on and populate with pertinent advertisements. Governed by the Data Processing Addendum;
  • Advertisers or agencies, their clients to help them improve the effectiveness of their – and their client’s – ads campaign. Governed by Data Processing Addendum;
  • Service providers. Governed by Data Processing Addendum;
  • Where we think we’re required to by law. Bidmatic may disclose user information with law enforcement, regulatory authorities, courts with competent jurisdictions, emergency services, or other necessary third parties for legal, protection, security, and safety purposes, including: to comply with laws or regulatory requirements and to respond to lawful requests and legal process; to protect the rights and property of Bidmatic, our affiliates, agents, customers, and others, including enforcing our agreements, policies, and terms of use and protecting our network and physical assets.

Additionally, we inform You that Bidmatic do not collect sensitive data.  In case something will change in this matter and for the purpose to provide the better Services will require more information as well as sensitive information (i.e., personal information specifying medical or health conditions, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership or information specifying the sex life of the individual), Bidmatic insures You that we will obtain affirmative express consent (opt in) from You if such information is to be (i) disclosed to a third party or (ii) used for a purpose other than those for which it was originally collected or subsequently authorized by You through the exercise of opt-in choice.  In addition, Bidmatic treats as sensitive any personal information received from a third party where the third party identifies and treats it as sensitive.

ALL PERSONAL DATA RELATING TO OUR CUSTOMERS AND CLIENTS, INCLUDING NAMES, EMAIL ADDRESSES, AND OTHER PERSONAL DATA, IS KEPT SECURE AND CONFIDENTIAL. WE DO NOT SHARE, SELL, RENT, OR BARTER ANY IDENTIFIABLE PERSONAL DATA TO ANY THIRD PARTY WITHOUT YOUR PERMISSION.

YOUR RIGHTS UNDER GDPR

We believe that You should have control over how Your information is used and shared.  Therefore, we offer You choices and means to manage and limit the use and disclosure of Your personal data.

We are providing You access to personal information about You that our company holds to be able to correct, amend, or delete that information where it is inaccurate, or has been processed in violation of the DPF Principles and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S,  in Your Account according to our Terms of Services, but there are exclusions when where the burden or expense of providing access may be disproportionate to the risks to the individual’s privacy in the case in question, or where the rights of persons other than the individual would be violated.

Our Privacy Statement provides You with the opportunity to exercise the following rights You have Under the GDPR as a data subject:

  • the right to be informed of what data processing is taking place;
  • the right to request access to, deletion of, or correction of Your personal data;
  • the right to restrict the processing of Your personal data;
  • the right to data portability;
  • the right to object to the processing of Your personal data;
  • the right to complain to a supervisory authority;
  • the right to refuse automated decision-making and profiling.

You may assert these rights by initiating a request through our Data Subject Request process outlined at the outset, or by contacting our Data Protection Officer. To enforce any of the aforementioned rights, kindly reach out to our data protection team at legal@bidmatic.io or by selecting the ” clicking Do Not Sell My Personal Information ” option on Our Websites. Bidmatic’s data protection team will promptly attend to Your request and furnish a timely response, along with suitable avenues for action, within a reasonable timeframe.

In case any of Your personal data is used by Bidmatic for the purposes of automated decision-making and those decisions have a legal (or similarly significant effect) on You, You have the right to challenge such decisions under GDPR, requesting human intervention, expressing their own point of view, and obtaining an explanation of the decision by Bidmatic.

The right described in the section above, however, does not apply in the following circumstances:

  • The decision is necessary for the entry into or performance of a contract between You and Bidmatic;
  • The decision is authorized by law; or
  • You have given Your explicit consent for such automated decision-making.

We currently use NO automated decision-making for any purpose.

We currently profile personal data for the purposes of marketing and advertising. Where Bidmatic uses personal data for profiling purposes, the following shall apply:

  • Clear information explaining the profiling will be provided, including its significance and the likely consequences;
  • Appropriate mathematical or statistical procedures will be used;
  • Technical and organizational measures necessary to minimize the risk of errors and to enable such errors to be easily corrected shall be implemented; and
  • All personal data processed for profiling purposes shall be secured in order to prevent discriminatory effects arising out of profiling.

DATA COLLECTION, STORAGE, AND TRANSFER

All the data collection on Our Websites and through the Services is carried out in a manner clear and transparent to Our Users. Bidmatic does not affix any spybot or data collection software to any of its products.

We only keep Your data for as long as needed in order to use it for the purposes set in Section 2, and/or for as long as We have Your permission to keep it. In any event, We are conducting an annual review to ascertain whether We need to keep Your data. Your data will be deleted if We no longer need it.

Bidmatic primarily stores data about customers and site visitors in the United States. To facilitate Our global operations, We may transfer and access such data from around the world, including from other countries in which We are operating. Some or all of Your data may be stored or transferred outside of the European Economic Area (“EEA”). If You are not accepting this, please refer to our Data Protection Team at legal@bidmatic.io  with the appropriate request. If we do store or transfer data outside the EEA, we will take all reasonable steps to ensure that Your data is treated as safely and securely as it would be within the EEA and under the GDPR. Such steps may include, but not be limited to, the use of the EU-U.S. DPF, and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF, and legally binding contractual terms between us and any third parties we engage.

SECURITY

Data security is of great importance to Us, and to protect Your data We have put in place suitable physical, electronic, and managerial procedures to safeguard and secure data collected through Our Websites and Services.

Steps We take to secure and protect Your personal data include:

  • Access to the data stored within Our Websites and Services is restricted to a limited number of Our employees;
  • We use industry best practices to keep any data collected and/or transmitted to Our Websites and Services secure. Our Websites and Services are all secured by SSL protocol, which provides encryption to all data transmitted;
  • We use Transport Layer Security (TLS) encryption, more commonly known as HTTPS, for all of the data that We send and receive. This ensures that all User data in transit is both safe and secure, and additionally only available to the intended recipients. This ensures that online transactions and the transmission of personal data such as credit card details are safe from third-party interception;
  • Our Websites and Services are protected by a) firewalls establishing a barrier between Our trusted, secure internal network and the Internet and b) IP restrictions, limiting access to allowed IPs;
  • We use third-party vendors and hosting partners (such as AWS) to provide the necessary hardware, software, networking, storage, and related technology to run the Services. These vendors all offer best-in-class security, You can see Google’s security features here: https://cloud.google.com/security/; Amazon AWS security features here: https://aws.amazon.com/security/;
  • We also use third-party vendors to prevent attacks on Our Websites or the Services and the destruction or theft of any data. Such vendors also monitor potential attacks to inform Our customers in the event their content and/or any related data has been compromised;
  • We review Our data collection and processing practices periodically and will review and amend this Privacy Statement accordingly.

Notwithstanding the security measures that We take, it is important to remember that the transmission of data via the Internet may not be completely secure and that You are advised to take suitable precautions when transmitting to Us data via the Internet.

THIRD PARTIES

We may contract with third parties to supply Services represented on Our Websites to You on Our behalf. These may include payment processing, search engine facilities, advertising, and marketing. In some cases, third parties may require access to some or all of Your data. Where any of Your data is required for such a purpose, We will accomplish this only under Your consent and take all reasonable steps to ensure that Your data will be handled safely, securely, and in accordance with Your rights, Our obligations, and the obligations of the third party under the law.

We may compile statistics about the use of Our Websites including data on traffic, usage patterns, sales, and other data. All such data will be anonymized and will not include any personally identifying data. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.

In certain circumstances, Bidmatic may be legally required to share certain data, which may include Your personal data, for example, where there is involvement in legal proceedings, where Bidmatic is complying with the requirements of legislation, a court order, or a governmental authority. We do not require any further consent from You in order to share Your data in such circumstances and will comply as required with any legally binding request that is made by the competent authorities.

TRANSFER OF CONTROL

We may, from time to time, expand or reduce Services represented on Our Websites, and this may involve the sale and/or the transfer of control of all or part of Bidmatic. Data provided by Users will, where it is relevant to any part of Our business so transferred, be transferred along with that part, and the new owner or newly controlling party will, under the terms of this Privacy Statement, be permitted to use the data for the purposes for which it was originally collected by Bidmatic.

In the event that any of Your data is to be transferred in such a manner, You will not be contacted in advance and informed of the changes.

We are informing You about Bidmatic’s liability in cases of onward transfers to third parties. Our privacy practices regarding the processing of your personal data comply, as appropriate, with the DPF Principles of Notice; Choice; Accountability for Onward Transfer; Security; Data Integrity and Purpose Limitation; Access; and Recourse, Enforcement, and Liability. To transfer personal information to a third party acting as a controller, Bidmatic complies with the Notice and Choice Principles of the Data Privacy Framework. More information about the Notice and Choice Principles is reachable via https://www.dataprivacyframework.gov/framework-article/1%E2%80%93NOTICE.  We also enter into a contract with the third-party controller that provides that such data may only be processed for limited and specified purposes consistent with the consent provided by the individual and that the recipient will provide the same level of protection as the Principles and will notify the organization if it makes a determination that it can no longer meet this obligation.  The contract provides that when such a determination is made the third party controller ceases processing or takes other reasonable and appropriate steps to remediate.


To transfer personal data to a third party acting as an agent, Bidmatic: (i) transfers such data only for limited and specified purposes; (ii) ascertains that the agent is obligated to provide at least the same level of privacy protection as is required by the Principles; (iii) takes reasonable and appropriate steps to ensure that the agent effectively processes the personal information transferred in a manner consistent with the organization’s obligations under the Principles; (iv) requires the agent to notify the organization if it makes a determination that it can no longer meet its obligation to provide the same level of protection as is required by the Principles; (v) upon notice, including under (iv), takes reasonable and appropriate steps to stop and remediate unauthorized processing; and (vi) provides a summary or a representative copy of the relevant privacy provisions of its contract with that agent to the Department upon request. Nevertheless, Bidmatic shall remain liable under the DPF Principles if its agent processes such personal information in a manner inconsistent with the DPF Principles, unless We prove that it is not responsible for the event giving rise to the damage.

If You are a resident in the EEA, UK or Switzerland, we will protect Your personal information when it is transferred outside of Your jurisdiction by (i) processing it in compliance with the EU-US Data-Privacy Framework the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework (Swiss-U.S. DPF); (ii) processing it in a territory that provides an adequate level of protection for personal information based on the receiving country’s data protection laws; and/or (ii) to the extent that the EU-US DPF, and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF is unavailable, implementing appropriate safeguards to protect Your personal information, such as requiring the recipient to comply with the Standard Contractual Clauses, or another lawful and approved transfer mechanism.

COOKIES

To better serve You, We use cookies to reduce the time required to log in as well as for the continuous improvement of Your User experience across Our Websites. Cookies are pieces of data that Our Websites can set on Your browser or device and they can typically be read on future visits to learn about You more and to personalize Your experience, including the ads that are displayed to You.

We collect and process a variety of non-personally identifying data in order to prevent fraud and support and maintain a higher-quality browsing experience for all Users.

To know more about the way, how We process cookies and use such data, please refer to Our Cookie Policy.

YOUR CHOICE/OPT-OUT

Bidmatic provides You with the opportunity to withdraw Your consent for Us to use Your personal data, update, change, or remove Your personal data from Our Websites, and opt out of receiving communications from Us at any time. Please contact Our data protection team with the corresponding request at legal@bidmatic.io, or perform an automatic cookie opt-out at Our opt-out page.

As stated in the paragraph above Bidmatic offers You the opportunity to choose (opt out) whether Your personal information is (i) to be disclosed to a third party or (ii) to be used for a purpose that is materially different from the purpose(s) for which it was originally collected or subsequently authorized by You. 

By derogation to the previous paragraph,  we inform You that it is not necessary to provide choice when disclosure is made to a third party that is acting as an agent to perform task(s) on behalf of and under the instructions of our company.  However, You must be sure that Bidmatic shall always enter into a contract with the agent to regulate and protect Your personal data.

Please, see our Cookie Policy for more information on how we use cookies and other similar technologies to get more about opt-out via this way. For more information about cookies in general, including how to see what cookies have been set on Your device and how to manage and delete them, visit www.allaboutcookies.org.  For more information about how to clear Your browser cache, please see Your browser’s instructions for doing so.  Please note that deleting or resetting cookies and clearing Your browser cache will not opt You out of receiving interest-based advertising (including retargeting) from our Services.

You have the option to limit the use of Cookies by Your internet browser. Further details are available, please see Cookie Policy.

You may withdraw Your consent for Us to use Your personal data at any time by contacting Us using the details set out in section 8, and We will delete Your data from Our systems. However, You acknowledge this may limit Our ability to provide the best possible Services to You.

DISPUTE RESOLUTION

Bidmatic shall investigate complaints and disputes regarding use and disclosure of Personal Data in accordance with the Data Privacy Principles.

In compliance with the Data Privacy Framework Principles, Bidmatic commits to resolve complaints about Your privacy and our collection or use of Your personal information transferred to the United States pursuant to the Data Privacy Frameworks. European Union, United Kingdom, and Swiss individuals with DPF inquiries or complaints should first contact Bidmatic by email at legal@bidmatic.io. For complaints that cannot be resolved between Bidmatic and the complainant, Bidmatic has agreed to participate in the following dispute resolution procedures in the investigation and resolution of complaints to resolve disputes pursuant to the DPF Principles.

Furthermore, in compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF Bidmatic commits to refer unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. DPF to Judicial Arbitration and Mediation Services, Inc. (“JAMS”), an alternative dispute resolution provider based in the United States. If You do not receive timely acknowledgment of Your DPF Principles-related complaint from us, or if we have not addressed Your DPF Principles-related complaint to Your satisfaction, please visit https://www.jamsadr.com/DPF-Dispute-Resolution for more information or to file a complaint. The services of Jams are provided at no cost to You.

If Your DPF complaint cannot be resolved through the above channels, under certain conditions, You may invoke binding arbitration for some residual claims not resolved by other redress mechanisms. See https://www.dataprivacyframework.gov/framework-article/ANNEX-I-introduction.

CHANGES TO THIS PRIVACY STATEMENT

We reserve the right to update this Privacy Statement periodically as deemed necessary or as mandated by law. Any updates will be promptly posted on Our Websites, and Your continued use of Our Websites after such changes are implemented will signify Your acknowledgment and acceptance of the revised Privacy Statement. We advise You to review this page frequently to stay informed of any changes.

CONTACT INFORMATION

If You have any questions or comments about this Privacy Statement, the ways in which Bidmatic collects and uses Your data described here, or Your choices and rights regarding such use, please do not hesitate to contact Us at:

  • Email: legal@bidmatic.io
  • Postal Address: 16192 Coastal Hwy, City of Lewes, County of Sussex, 19958, DE, USA